Zigfred is not yet compatible with the IKEA TRÅDFRI Gateway. This gateway relies solely on Zigbee Touchlink for connection, which we do not (yet) support.

If a Zigfred fails — which we obviously hope does not happen — you will only lose functionality on that one switch. All other Zigbee devices in the network remain unaffected. Since Zigbee is a decentralized network, the network is unlikely to fail if a single device stops working.

For the first steps, you can find quick help on our support page.

Additionally, we have built a knowledge base for technical questions regarding installation and integration. The database is continuously updated, so check back occasionally if questions arise. We may have already published a suitable solution.

Basically, Zigfred is intended only for dry indoor spaces and is not suitable for rooms where humidity exceeds 85% or where moisture can condense. This primarily includes the bathroom (who hasn’t taken such a long, hot shower that the bathroom turned into a steam bath 🙂), and in rare cases other unheated rooms like basements and garages.

The technical specifications can be found here: https://zigfred.ch/specs-zigfred-uno/

No. You can pair Zigfred with Zigbee bulbs or control a conventional bulb without any additional devices. However, we recommend using a smartphone with the Zigfred app to fully utilize your Zigfred’s capabilities. Additional hardware is only needed if you want to control Zigfred via cloud applications, such as voice control. For that, you will need a Zigbee gateway — for example, the Philips Hue Bridge.

Since Zigfred communicates directly with the Zigbee bulbs, it is not affected by a failure. Only cloud applications, such as voice control, may stop working.

Zigfred requires about 0.14 W to operate. Therefore, its power consumption is negligible compared to the light itself.

Zigbee is an efficient and low-power radio standard, specifically developed for home automation. Zigbee operates using so-called decentralized mesh networks, which allow the Zigbee network to function without a central unit. Therefore, there is no “single point of failure” where the entire system would stop working if the central unit fails. This makes Zigbee, and thus Zigfred, extremely robust against failures and interference.

Under optimal conditions, you should never need to replace your Zigfred. It is designed for many switching cycles, and with the interchangeable modules, you can easily upgrade it in the future.

zigfred erhält neue Software-Updates solange notwendig und sinnvoll. Zudem werden in Zukunft Zusatzmodule entwickelt, die die Funktionalität von zigfred erweitern.

Yes, this is entirely possible. After installation, Zigfred behaves like a normal light switch or dimmer. For more advanced configuration, you need a smartphone with the Zigfred app.

Smart Zigbee bulbs can always be dimmed wirelessly by Zigfred. Conventional dimmable lamps and bulbs up to 120W can be connected to the dimmer outputs of your Zigfred.

Zigfred uses a special power supply that also allows two-wire operation without a neutral wire. However, operation without a neutral wire may have certain limitations and depends on the type of bulb used. For more information, see Technical Specifications.

It is enough to replace just one of the switches. This way, you can make an entire series of switches smart with a single Zigfred.

We use Zigbee as the radio protocol, which is characterized by a small bandwidth and as few transmissions as possible. As a result, emissions are significantly lower compared to Wi-Fi and mobile networks.

We ensure a high level of product safety. Zigfred must meet a wide range of standards and safety requirements, which are checked by independent certification bodies. Only compliance with these standards allows Zigfred to carry the CE mark and be sold in Switzerland and the EU.

Yes, this is entirely possible with Zigfred. Zigfred supports devices up to a load of 250 V~, 10 A.

We aim for certification at launch. The components we use are already certified. By the way, these certifications have nothing to do with the product’s safety.

All of them. Although it sounds incredible, it is possible to operate over 100 Zigbee devices simultaneously on the same network. In practice, switching delays can occur from 30 devices onward.

Yes. You can simply attach the desired buttons to Zigfred and assign a function to them using the Zigfred app.

You can assign an action to each button on Zigfred. Bulbs can also be grouped and assigned to a button. In principle, an unlimited number of bulbs can be controlled with Zigfred, but in practice, switching delays occur from around 50 bulbs.