{"id":1520,"date":"2021-09-29T18:43:25","date_gmt":"2021-09-29T16:43:25","guid":{"rendered":"https:\/\/www.zigfred.ch\/?page_id=1520"},"modified":"2026-10-23T14:22:13","modified_gmt":"2026-10-23T12:22:13","slug":"help","status":"publish","type":"page","link":"https:\/\/www.zigfred.ch\/fr\/help\/","title":{"rendered":"Hilfe und Support"},"content":{"rendered":"<section class=\"zigfred-help\" aria-labelledby=\"zigfred-help-title\">\r\n  <header class=\"zigfred-help-header\"><h1 id=\"zigfred-help-title\">Besoin de soutien ? Voil\u00e0 comment nous t\u2019aidons :<\/h1><\/header>\r\n  <aside class=\"zigfred-documentation-callout\"><div><h2 data-no-translation>La documentation utilisateur compl\u00e8te<\/h2><p data-no-translation>Toutes les fonctions, la configuration et l\u2019int\u00e9gration expliqu\u00e9es en d\u00e9tail \u2013 pour zigfred uno, zigfred plus et l\u2019application zigfred.<\/p><\/div><a class=\"zigfred-docs-link\" href=\"https:\/\/docs.zigfred.ch\/\" data-no-translation>Consulter la documentation<\/a><\/aside>\r\n  <div class=\"zigfred-help-grid\">\r\n    <article class=\"zigfred-help-topic zigfred-help-start\" aria-labelledby=\"zigfred-help-start-title\">\r\n      <div class=\"zigfred-help-topic-heading\"><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/10\/steps.svg\" alt=\"\" width=\"64\" height=\"64\"><h2 id=\"zigfred-help-start-title\">Premiers pas<\/h2><\/div>\r\n      <div class=\"zigfred-help-copy\"><p>Un jeu d\u2019enfant. Et avec nos instructions, c\u2019est encore plus simple!<\/p><\/div>\r\n      <a class=\"zigfred-help-action\" href=\"https:\/\/www.zigfred.ch\/fr\/guide\/\"><span>Instructions<\/span><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" alt=\"\" width=\"24\" height=\"24\"><\/a>\r\n    <\/article>\r\n    <article class=\"zigfred-help-topic zigfred-help-app\" aria-labelledby=\"zigfred-help-app-title\">\r\n      <div class=\"zigfred-help-topic-heading\"><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/10\/app.svg\" alt=\"\" width=\"64\" height=\"64\"><h2 id=\"zigfred-help-app-title\">App<\/h2><\/div>\r\n      <div class=\"zigfred-help-copy\"><p>Tu cherches l'application zigfred?<\/p><\/div>\r\n      <a class=\"zigfred-help-action\" href=\"https:\/\/www.zigfred.ch\/fr\/app\/\"><span>APP<\/span><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" alt=\"\" width=\"24\" height=\"24\"><\/a>\r\n    <\/article>\r\n    <article class=\"zigfred-help-topic zigfred-help-faq\" aria-labelledby=\"zigfred-help-faq-title\">\r\n      <div class=\"zigfred-help-topic-heading\"><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/10\/faq.svg\" alt=\"\" width=\"64\" height=\"64\"><h2 id=\"zigfred-help-faq-title\">Questions fr\u00e9quentes<\/h2><\/div>\r\n      <div class=\"zigfred-help-copy\"><p>Voici les r\u00e9ponses concernant le fonctionnement, l\u2019installation, l\u2019int\u00e9gration \u2013 et bien d\u2019autres choses encore.<\/p><\/div>\r\n      <a class=\"zigfred-help-action\" href=\"https:\/\/www.zigfred.ch\/fr\/faq\/\"><span>Collection d'aide<\/span><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" alt=\"\" width=\"24\" height=\"24\"><\/a>\r\n    <\/article>\r\n    <article class=\"zigfred-help-topic zigfred-help-contact\" aria-labelledby=\"zigfred-help-contact-title\">\r\n      <div class=\"zigfred-help-topic-heading\"><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/10\/contact.svg\" alt=\"\" width=\"64\" height=\"64\"><h2 id=\"zigfred-help-contact-title\">Dans l\u2019embarras?<\/h2><\/div>\r\n      <div class=\"zigfred-help-copy\"><p>Nous sommes \u00e0 vos c\u00f4t\u00e9s, par e-mail ou au t\u00e9l\u00e9phone: du lundi au vendredi de 10h \u00e0 18h.<\/p><p class=\"zigfred-help-secondary\"><a href=\"mailto:support@zigfred.ch\">support@zigfred.ch<\/a><\/p><\/div>\r\n      <button class=\"zigfred-help-action\" type=\"button\" data-zigfred-contact><span data-zigfred-contact-label data-no-translation>Zum Kontaktformular<\/span><img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" alt=\"\" width=\"24\" height=\"24\"><\/button>\r\n    <\/article>\r\n  <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Support gef\u00e4llig? So helfen wir dir: Erste Schritte Bist Du bereit, deinen zigfred einzurichten? Folge unserer Schnellstartanleitung Zur Anleitung App Suchst du die zigfred-App? Zur App H\u00e4ufige Fragen Hier findest du Antworten: zu Funktion, Installation, Integration \u2013 und allem anderen. Zu unserer Hilfesammlung Aufgeschmissen? Wir sind f\u00fcr dich da, per E-Mail und Telefon: Montag bis [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1520","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/pages\/1520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/comments?post=1520"}],"version-history":[{"count":13,"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/pages\/1520\/revisions"}],"predecessor-version":[{"id":3472,"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/pages\/1520\/revisions\/3472"}],"wp:attachment":[{"href":"https:\/\/www.zigfred.ch\/fr\/wp-json\/wp\/v2\/media?parent=1520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}