{"id":1520,"date":"2021-09-29T18:43:25","date_gmt":"2021-09-29T16:43:25","guid":{"rendered":"https:\/\/www.zigfred.ch\/?page_id=1520"},"modified":"2025-08-29T11:40:55","modified_gmt":"2025-08-29T09:40:55","slug":"help","status":"publish","type":"page","link":"https:\/\/www.zigfred.ch\/en\/help\/","title":{"rendered":"Hilfe und Support"},"content":{"rendered":"<h2>\n\t\t\tNeed support? Here\u2019s how we help you:\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/zigfred.ch\/wp-content\/uploads\/2021\/10\/steps.svg\" alt=\"steps\" title=\"steps\" itemprop=\"image\"\/>\n\t\t<h3>First steps<\/h3>\n\t\t\t\t<p>Easy. And made even easier with our guide<\/p>\n<p><a href=\"https:\/\/docs.zigfred.ch\/\" target=\"_blank\" rel=\"noopener\">Hier geht&#8217;s direkt zur Benutzerdokumentation<\/a><br \/>\u00a0<\/p>\n\t<a href=\"https:\/\/www.zigfred.ch\/en\/instructions\/\" target=\"_self\"  aria-label=\"Gehe zu https:\/\/zigfred.ch\/anleitung\/\"><\/a>\n\t\t\t<h4>Instructions<\/h4>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" alt=\"pfeil-rechts\" title=\"pfeil-rechts\" itemprop=\"image\"\/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/zigfred.ch\/wp-content\/uploads\/2021\/10\/app.svg\" alt=\"app\" title=\"app\" itemprop=\"image\"\/>\n\t\t<h3>App<\/h3>\n\t\t\t\t<p>Looking for the zigfred app?<br \/>\u00a0<br \/>\u00a0<br \/>\u00a0<br \/>\u00a0<br \/>\u00a0<br \/>\u00a0<\/p>\n\t<a href=\"https:\/\/www.zigfred.ch\/en\/app\/\" target=\"_self\"  aria-label=\"Gehe zu https:\/\/zigfred.ch\/app\/\"><\/a>\n\t\t\t<h4>APP<\/h4>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" alt=\"pfeil-rechts\" title=\"pfeil-rechts\" itemprop=\"image\"\/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/zigfred.ch\/wp-content\/uploads\/2021\/10\/faq.svg\" alt=\"faq\" title=\"faq\" itemprop=\"image\"\/>\n\t\t<h3>Frequently asked questions<\/h3>\n\t\t\t\t<p>Hier findest du Antworten: zu Funktion, Installation, Integration &#8211; und allem anderen.<br \/>\u00a0<br \/>\u00a0<br \/>\u00a0<br \/>\u00a0<\/p>\n\t<a href=\"https:\/\/www.zigfred.ch\/en\/faq\/\" target=\"_self\"  aria-label=\"Gehe zu https:\/\/zigfred.ch\/faq\/\"><\/a>\n\t\t\t<h4>Help library<\/h4>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" alt=\"pfeil-rechts\" title=\"pfeil-rechts\" itemprop=\"image\"\/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/zigfred.ch\/wp-content\/uploads\/2021\/10\/contact.svg\" alt=\"contact\" title=\"contact\" itemprop=\"image\"\/>\n\t\t<h3>In a bind?<\/h3>\n\t\t\t\t<p>We\u2019re here for you: through email and telephone, Monday through Friday, from 10 am to 6 pm.<\/p>\nContact us via contact form or e-mail <a href=\"mailto:support@zigfred.ch\">support@zigfred.ch<\/a>\n\u00a0\n  <button onclick=\"FreshworksWidget('open');\">\n    CONTACT FORM\n    <img decoding=\"async\" src=\"https:\/\/www.zigfred.ch\/wp-content\/uploads\/2021\/09\/pfeil-rechts-1.svg\" width=\"64\" alt=\"pfeil-rechts\"\/>\n  <\/button>","protected":false},"excerpt":{"rendered":"<p>Support gef\u00e4llig? So helfen wir dir: Erste Schritte Bist Du bereit, deinen zigfred einzurichten? Folge unserer Schnellstartanleitung Hier geht&#8217;s direkt zur Benutzerdokumentation\u00a0 Zur Anleitung App Suchst du die zigfred-App?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Zur App H\u00e4ufige Fragen Hier findest du Antworten: zu Funktion, Installation, Integration &#8211; und allem anderen.\u00a0\u00a0\u00a0\u00a0 Zu unserer Hilfesammlung Aufgeschmissen? Wir sind f\u00fcr dich da, per [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Hilfe und Support","_seopress_titles_desc":"Ben\u00f6tigst du Hilfe oder weitere Informationen zu zigfred? Gerne sind wir f\u00fcr dich da.","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1520","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/pages\/1520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/comments?post=1520"}],"version-history":[{"count":8,"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/pages\/1520\/revisions"}],"predecessor-version":[{"id":3337,"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/pages\/1520\/revisions\/3337"}],"wp:attachment":[{"href":"https:\/\/www.zigfred.ch\/en\/wp-json\/wp\/v2\/media?parent=1520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}